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What is the estimated delivery time?

Delivery times are affected by stock availability, shipping method and destination country.
Approximate delivery time for items in stock is 1-14 days, for non-stock items: 5-90 days.
We will be pleased to inform you about the delivery time of your desired article on request. Just send us an email at info@luminesy.com.

Delivery times vary depending on the manufacturer. For each item, you can find the estimated delivery time on its product page. Please note that these timelines are provided by our suppliers and are only estimates. While we always aim to meet them, Luminesy cannot be held responsible for delays or any costs that may result from such delays.

When you receive your order, please check it immediately for any damage and report it back to us within 48 hours, so in the unlikely case it has been damaged during shipping, we can claim compensation and send you a replacement.

For some particularly large or bulky items that exceed regular shipping size limits, the precise shipping cost can be harder to estimate in advance. These orders are shipped with a special carrier, depending on the destination. If we notice that the actual shipping cost significantly exceeds the initially estimated cost shown at checkout, we may need to ask for an additional fee. In such cases, we will contact you directly, and you will have the option to accept the additional cost or we will cancel the order.

Please note we do not deliver to the Russian Federation and Belarus.

Shipping options & costs by country zone

Free standard delivery on orders over 350 EUR

The final cost of the shipping is based on the size and weight of the order. Customers can choose from 5 delivery options:

• Fedex International Economy - starting from 12 EUR (3-6 business days)

• DHL Green Economy - starting from 21 EUR (3-6 business days)

• Fedex International Priority - starting from 21 EUR (1-2 business days)

• DHL Green Express - starting from 29 EUR (1-2 business days)

• Freight delivery - starting from 49 EUR (3-10 business days) for heavy, very fragile and bulky goods

For a more accurate shipping quote, use the shipping calculator at the Cart page.

Free standard delivery on orders over 2500 EUR
The final cost of the shipping is based on the size and weight of the order.

Import taxes are included. Customers can choose from 5 delivery options:

• Fedex International Economy - starting from 23 EUR (4-7 business days)

• DHL Green Economy - starting from 31 EUR (4-7 business days)

• Fedex International Priority - starting from 35 EUR (1-2 business days)

• DHL Green Express - starting from 43 EUR (1-2 business days)

• Freight delivery - starting from 109 EUR (5-12 business days) for heavy, very fragile and bulky goods

For a more accurate shipping quote, use the shipping calculator at the Cart page.

The final cost of the shipping is based on the size and weight of the order. Customers can choose from 4 delivery options:

• EMS International Economy - starting from 29 EUR (4-10 business days)

• Fedex International Priority - starting from 40 EUR (3-4 business days)

• DHL Green Express - starting from 48 EUR (2-3 business days)

• Freight delivery - starting from 139 EUR (10-14 business days) for heavy, very fragile and bulky goods

For a more accurate shipping quote, use the shipping calculator at the Cart page.

The final cost of the shipping is based on the size and weight of the order. Customers can choose from 4 delivery options:

• FedEx International Economy - starting from 32 EUR (4-8 business days)

• FedEx International Priority - starting from 44 EUR (2-3 business days)

• DHL Green Express - starting from 53 EUR (2-3 business days)

• Freight delivery - starting from 259 EUR (2-12 business days) for heavy, very fragile and bulky goods

For a more accurate shipping quote, use the shipping calculator at the Cart page.

All duties and taxes are included in the price for United States.

The final cost of the shipping is based on the size and weight of the order. Customers can choose from 4 delivery options:

• EMS International Economy - starting from 39 EUR (4-8 business days)

• Fedex International Priority - starting from 65 EUR (3-4 business days)

• DHL Green Express - starting from 73 EUR (2-3 business days)

• Freight delivery - starting from 359 EUR (7-13 business days) for heavy, very fragile and bulky goods

For a more accurate shipping quote, use the shipping calculator at the Cart page.

Is your country not in any of the zones above?

Do not worry, just contact our team at info@luminesy.com and we will be happy to give you a custom delivery quote.

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